At Shyanu Herbs, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
1. Information We Collect
We collect personal information when you visit our website, place an order, or interact with our customer service. The types of personal information we may collect include:
- Personal Identifiable Information (PII): Name, address, email address, phone number, payment information, etc.
- Non-personally Identifiable Information: Browsing history, IP address, device type, operating system, etc.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders.
- Improve our website, products, and services.
- Provide customer support and respond to inquiries.
- Send you promotional materials, newsletters, and updates (only if you opt-in).
- Ensure security and comply with legal obligations.
3. Data Protection
We take the security of your personal data seriously and implement reasonable measures to protect it from unauthorized access, alteration, or destruction. While we make every effort to protect your information, no method of transmission over the Internet or electronic storage is completely secure.
4. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. We may share your data with trusted partners who help us operate our website, conduct our business, or provide services to you, provided they agree to keep this information confidential.
- Service Providers: Payment processors, shipping carriers, email service providers, etc.
- Legal Compliance: If required by law, we may disclose your personal information to government authorities or legal entities.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve user experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.
6. Your Rights
You have the right to:
- Access your personal data that we hold.
- Correct any inaccuracies in your personal data.
- Request the deletion of your personal data.
- Opt-out of marketing communications at any time.
To exercise these rights or if you have any questions regarding your personal data, please contact us using the details below.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest update will be indicated at the top of the page. Please review this Privacy Policy periodically to stay informed.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:
Shyanu Herbs
Mandawali, Delhi, 110092
Phone: +91 9097645728
Email: contact@shyanuherbs.in